Medical Secretary / Coordinator
Location: London
Salary: £35,000
Join a reputable 5-star private practice team to support doctors, patients, and daily operations. Manage appointments, medical records, referrals, and patient communications while ensuring compliance with GDPR and CQC. Handle billing, coordinate stock, and help enhance our services and patient experience.
Key Responsibilities:
- Manage doctor schedules, patient appointments, and medical records
- Serve as first point of contact for patients
- Track test results and coordinate referrals
- Handle patient billing and payments
- Support clinic operations and stock management
- Promote practice services and contribute to service improvements
- Ensure compliance with CQC, GDPR, and internal procedures
Skills & Experience:
- Experience as a medical secretary, PA, or admin in healthcare
- Excellent organisation, multitasking, and problem-solving skills
- Strong patient communication and customer service
- Financial literacy for payments and invoicing
- Knowledge of healthcare compliance and electronic records
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