Our client who specialise in non-surgical aesthetic medicine and offer the most effective cosmetic treatments from their clinic in Harley Street clinic is looking for an Experienced Telesales Executive to join their team

They offer premium services which is priced at the top end of the market. This along with their strong market-leading brand and USP offers great potential to any telesales people with the ambition to make money from sales in the premium healthcare space.

The Ideal Candidate

We are looking for a telesales person:

– With at least 3 years telesales experience

– With 1+ years’ experience of sales within the healthcare sector

– With 2+ years’ experience in consumer (B2C) sales and speaking to patients in a front of house role

Job Description

Following up all enquiries received into the clinic, being ‘the first contact’ and booking them in for a Free Consultation

Promoting all the benefits of the clinic, the Doctors and the treatments

Qualifying and converting pre-arranged Free Consultation calls into paid Face-to-Face booked appointments with a Doctor

Converting existing patients during post treatment care calls into regeneration programs and upsells into new treatments

Make full use of phone, email and text to follow up and engage with enquiries

Use of initiative to ‘make sure everyone’ gets followed up in a speedy, but non pushy manor

Fully complete notes and tasks using the sales and administration software used by the clinic to manage enquiries follow ups, bookings and payments

Skills

Proven telesales experience within the healthcare sector

Excellent communication and diary organisation skills

Excellent empathy, compassion, discretion and listening skills to help build long term relationships, not one-off sales

A caring patient manor with an ability and confidence to talk treatments and put patients at ease with well spoken English.

Initiative to make the most of all enquiries opportunities and not wait for instructions

Proactive and creative when following up and ‘going the extra mile’

A hungry, persuasive and persistent nature, but without being hard sell or pushy, who always has the welfare of the patient is paramount

Ability to multi-task, juggle a large workload and prioritise important vs urgent enquiries

Confidence in communicating with people from diverse backgrounds

Ability to speak multiple languages is a bonus including Arabic

An outgoing and friendly manor who’s willing to go the extra mile for the patient

Enthusiastic team player with a strong work ethic

Salary + Commissions

Full time

£25k – £60K OTE, depending on experience (min 3 years required)

Benefits Available

– Heavily discounted treatments for you and your family

– 28 days holiday including bank holidays

– Pension

– Flexible working hours with the possibility of working from home

References Essential