Posted 2 months ago

This is an exciting opportunity for a proactive manager to join the team to help them to shape the future of the clinic`s services.

All applicants must be able to provide vision and have experience in managing in a private medical environment. Candidates must have strong organisational skills, as well as excellent customer relationship skills.

The successful applicant must be energetic and a quick learner with the ability to multitask as well as integrate with the team.

Essential skills include:

  • Must be competent in building, supervising, and leading a team
  • Managerial and business experience within a medical practice
  • Excellent communication and organisational skills
  • Proficiency in the use of basic mainstream Microsoft software
  • Aware of CQC requirements and how to manage regulated activities
  • Ideally have a clinical understanding to aid checking of correspondence
  • Clinical experience desirable
  • All applicants must speak and write impeccable English and be eligible to work in the United Kingdom and have a valid work visa

Key duties:

  • Proactively marketing the practice to drive patient and medical practitioners numbers.
  • Supporting clinicians to achieve their personal and practice goals
  • Planning income targets for practice, then reviewing and analysing profit and loss to ensure you achieve or exceed.
  • Proactively marketing the practice to drive patient numbers
  • Ensuring the practice meets CQC and legislative guidelines.
  • Become the CQC Registered Manager
  • Actively manage patients’ emails and phone inquiries to ensure optimum customer service, satisfaction levels and effective throughput.
  • Day to day site management
  • HR management including keeping practitioners’ CQC required documents up to date
  • Complaints handling
  • Proficiency in use of diary management software (ideally DGL but training will be given)
  • Ensuring clinic is complying with Health & Safety and Data protection regulations and internal policies and procedures
  • Monthly reporting on stats, revenue etc to director
  • Ensure invoicing and payment dealt with efficiently. Follow up on outstanding fees from clients and insurance companies
  • To assist with all administrative processes relevant to the practice, including maintaining stationary, consumables and medicines stock levels
  • Organise for clinical samples collection
  • Ensure clinical rooms and premisses are well maintained

In addition you will:

  • Act as a representative for the practice at professional meetings and networking opportunities
  • Work with director in the implementation and origination of marketing strategies and materials (including mail shots, website and social media)

Salary: £35,000 depending on experience

Hours: 40hrs Monday – Friday but including some weekends

Start date: Early July 2022

Location:  Berkhamsted and West London

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