This is an exciting opportunity for a proactive manager to join the team to help them to shape the future of the clinic`s services.

All applicants must be able to provide vision and have experience in managing in a private medical environment. Candidates must have strong organisational skills, as well as excellent customer relationship skills.

The successful applicant must be energetic and a quick learner with the ability to multitask as well as integrate with the team.

Essential skills include:

• Must be competent in building, supervising, and leading a team
• Managerial and business experience within a medical practice
• Excellent communication and organisational skills
• Proficiency in the use of basic mainstream Microsoft software
• Aware of CQC requirements and how to manage regulated activities
• Ideally have a clinical understanding to aid checking of correspondence
• Clinical experience desirable
• All applicants must speak and write impeccable English and be eligible to work in the United Kingdom and have a valid work visa

Key duties:

• Proactively marketing the practice to drive patient and medical practitioners numbers.
• Supporting clinicians to achieve their personal and practice goals
• Planning income targets for practice, then reviewing and analysing profit and loss to ensure you achieve or exceed.
• Proactively marketing the practice to drive patient numbers
• Ensuring the practice meets CQC and legislative guidelines.
• Become the CQC Registered Manager
• Actively manage patients’ emails and phone inquiries to ensure optimum customer service, satisfaction levels and effective throughput.
• Day to day site management
• HR management including keeping practitioners’ CQC required documents up to date
• Complaints handling
• Proficiency in use of diary management software (ideally DGL but training will be given)
• Ensuring clinic is complying with Health & Safety and Data protection regulations and internal policies and procedures
• Monthly reporting on stats, revenue etc to director
• Ensure invoicing and payment dealt with efficiently. Follow up on outstanding fees from clients and insurance companies
• To assist with all administrative processes relevant to the practice, including maintaining stationary, consumables and medicines stock levels
• Organise for clinical samples collection
• Ensure clinical rooms and premisses are well maintained

In addition you will:

• Act as a representative for the practice at professional meetings and networking opportunities
• Work with director in the implementation and origination of marketing strategies and materials (including mail shots, website and social media)

Salary: £35,000 depending on experience

Hours: 40hrs Monday – Friday but including some weekends

Start date: Early July 2022

Location:  Berkhamsted and West London