If you have secretarial experience in private medical, we have a number of temporary and permanent roles within private hospitals and clinics. You must have Impeccable telephone manner, excellent communication skills and ability to think on your feet and multi-task.

Duties for Medical Secretary include:

• Being the first point of contact for calls from patients, hospital staff and GPs
• Ensuring professionalism and excellent customer service at all times
• Patient billing, approving invoices, ensure pricing and theatre costs are accurately captured
• Prepare and manage clinic and theatre appointments/lists
• Deal with referral letters and onward referrals
• Liaise with patients on all matters relating to the arrangement and organisation of appointments, referrals, correspondence, follow up, and any matters as delegated by the consultant
• Document management; dealing with all correspondence, typing, faxing, filing, scanning, archiving
• Ensure prompt and accurate audio transcription of all patient-related and general correspondence

Essential Personal Attributes for Medical Secretary:

• Pleasant and fun-loving
• A can-do attitude
• Looking for a long term position
• Highly organised with excellent time management skills
• Understanding of patient care, display empathy and tact
• A passion for customer service and a desire to provide an exceptional patient experience

Desired Skills & Experience for Medical Secretary:

• Medical Terminology course (AMSP)
• Previous experience as a medical secretary
• Audio typing experience, and 50+ wpm typing speed
• Excellent working knowledge of the Microsoft Office suite, including Word and Outlook
• Experience of working within a private clinic or hospital
• GDPR knowledge