Posted 3 months ago

If you have reception/front of house experience in private medical, we have a number of temporary and permanent roles within private hospitals and clinics. You must have Impeccable telephone manner, excellent communication skills and ability to think on your feet and multi-task.

Key Responsibilities:

Medical receptionist duties can include:

  • Dealing with telephone and email enquiries from patients, other hospitals, clinics and practices
  • Ensure the clinic/hospital is prepared, computer logged on, tidy etc
  • Raising invoices, taking payments (card/cash) and creating receipts
  • Booking follow up appointments and/or scans etc
  • Collecting patient feedback if appropriate upon exit from the practice

Other medical receptionist duties include:

  • Booking procedures for the operating theatre, including booking adhoc theatre time and anaesthetic cover
  • Working with consultants to ensure that requested test results are received and forwarded to patients in a timely manner
  • Ensuring that consultants are aware of any correspondence (post or email) that needs their attention
  • Answering the main telephone line and dealing with calls from new patients, booking appointments and taking payments
  • Booking appointments, providing general information and forwarding emails to relevant team members

Required Experience:

  • It is essential that candidates have held a similar role previously, preferably in a private cosmetic surgery hospital/clinic
  • PC Experience (MS Office Suite) essential
  • Excellent telephone manner is essential

Required Qualities:

  • Sympathetic and caring: patients can sometimes be anxious or worried, therefore a caring and sympathetic attitude is most important
  • When speaking with patients and dealing with their data a discreet approach is required.
  • Close attention to detail
  • Candidates must be willing and able to work as part of a team and help out other members of the team when necessary
  • Punctual, reliable and efficient

Apply Online

A valid email address is required.
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