If you have reception/front of house experience in private medical, we have a number of temporary and permanent roles within private hospitals and clinics. You must have Impeccable telephone manner, excellent communication skills and ability to think on your feet and multi-task.

Key Responsibilities:

Medical receptionist duties can include:

• Dealing with telephone and email enquiries from patients, other hospitals, clinics and practices
• Ensure the clinic/hospital is prepared, computer logged on, tidy etc
• Raising invoices, taking payments (card/cash) and creating receipts
• Booking follow up appointments and/or scans etc
• Collecting patient feedback if appropriate upon exit from the practice

Other medical receptionist duties include:

• Booking procedures for the operating theatre, including booking adhoc theatre time and anaesthetic cover
• Working with consultants to ensure that requested test results are received and forwarded to patients in a timely manner
• Ensuring that consultants are aware of any correspondence (post or email) that needs their attention
• Answering the main telephone line and dealing with calls from new patients, booking appointments and taking payments
• Booking appointments, providing general information and forwarding emails to relevant team members

Required Experience:

• It is essential that candidates have held a similar role previously, preferably in a private cosmetic surgery hospital/clinic
• PC Experience (MS Office Suite) essential
• Excellent telephone manner is essential

Required Qualities:

• Sympathetic and caring: patients can sometimes be anxious or worried, therefore a caring and sympathetic attitude is most important
• When speaking with patients and dealing with their data a discreet approach is required.
• Close attention to detail
• Candidates must be willing and able to work as part of a team and help out other members of the team when necessary
• Punctual, reliable and efficient