Temp to Perm Part time Clinic/Operations Manager

  • 20 - 22 per hour
  • South West London
  • Contract

 Reporting to: Chief Service Officer

Type: Part-Time (3 days per week)

Duration: 3–6 months (Contract) Temp to perm possibility for the right candidate

Location: Hybrid- 2 days home working, 1 day office South West London near Victoria

Working Hours: Typically, 9:00 AM to 6:00 PM, flexible according to operational needs.

We are looking for a part-time Clinic/Operations Manager (Contract) to oversee and optimise the day-to-day operations of our client, a digital mental health clinic, ensuring an exceptional experience for both practitioners and patients.

Key Responsibilities
  • Oversee the day-to-day clinical operations of the psychiatry clinic.
  • Ensure that high standards of care and operational efficiency are always maintained.
  • Act as a trusted partner and point of contact for all stakeholders involved in the care pathway.

2.   Team Management

  • Lead, develop, and support a multidisciplinary team of medical secretaries.
  • Foster an environment of effective collaboration and continuous professional growth.
3.   Compliance & Quality Assurance
  • Review current practice policies to ensure adherence to CQC standards and clinical governance requirements.
  • Monitor and track clinic performance KPIs such as consultant availability, patient feedback, patient response times, and timescales of patient diagnostic letters and reports. Provide weekly reports as a basis to improve service delivery.
  • Respond to audit findings and stakeholder feedback promptly and effectively.
  • Ensure all practitioners have the necessary accreditations and documentation up to date.

4.   Process Improvement & Automation

  • Identify opportunities to streamline and automate administrative processes for efficiency.

  • Implement best practices in digital clinic management to enhance patient and practitioner experiences.

  • Provide insights and feedback to management on service improvements

  • Key Skills and Qualifications Experience

  • Degree in Healthcare Management or related field (Desirable)
  • Minimum of 3 years of experience in a leadership role within a clinical or healthcare setting.
  • Previous experience in clinic management, healthcare administration, or patient coordination (preferably within a mental health or private healthcare setting).
  • Familiarity with practice management software (e.g., Semble, Cliniko, or similar) is a plus.
  • Knowledge of CQC compliance and regulatory frameworks within healthcare.

 Skills

  • Strong organizational and multitasking abilities, with a keen attention to detail.
  • Excellent communication and interpersonal skills, with a patient-first approach.
  • Ability to problem-solve and proactively address operational challenges.
  • Tech-savvy, with experience using digital tools to manage workflows.

 

 

 

 

 

 

 

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    Advertised by:

    Fay Coleman

    Talent Specialist - Temporary Division

    Fay Coleman

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